Frequently Asked Questions

How do I upload documents?

Supporting documents for your applications and shared competencies are uploaded by using the "My Documents" menu item in the left hand menu. Each time you create an application, a folder and a number of subfolders are created for you in order to help organize the documents.

Using the interface you an upload new documents, rename files or folders, create or delete folders and documents.

Please keep in mind that the documents you upload are going to be reviewed as part of your application process. Please make sure that each document name immediately conveys what the document is so that the adjudicator can match the document to the different sections of the application process.

How long can I keep my information on this site?

In theory you can keep your application on the site indefinitely. However, on occassion, the administrator will review the applications for inactivity. If your application hasn't been updated for 6 months, it may get removed from the system and you will then need to start the application process over again.

How do I delete an application form?

You can't delete an application yourself but an administrator can. Use the "I Need Help!" menu item to send an email to the administrator requesting that your application be removed from the system.